Refund policy

When you decide to buy olive oil with us, you will always have a within 14 calendar days after receipt of the product to exercise your right of withdrawal without having to justify reasons or have any sanction. To make such a return, the product must be in perfect condition and in its original packaging. Once the merchandise is received in our warehouses, and after checking its status, the amount will be refunded according to the payment method made by the client.

In accordance with article 102.d) of Royal Legislative Decree 1/2007, of November 16, which approves the consolidated text of the General Law for the Defense of Consumers and Users and other complementary laws, or the supply of goods that may deteriorate or expire quickly is applicable, so the right of withdrawal may not be exercised on bottles that have been opened, for example, due to the rapid deterioration of the content in such cases. However, if one of the packages has been opened and a small amount has been consumed for tasting and the customer has not been satisfied, the right of withdrawal may also be exercised in accordance with the previous paragraph.< /p>